Artwork FAQs
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If you have any questions prior to sending your artwork, please call our design department at 610-391-0600, ext. 18. Artwork files under 3 MB in size to This e-mail address is being protected from spambots. You need JavaScript enabled to view it . Files over 3 MB in size should be sent via our UploadConnection.
Primary design applications we support
  • Adobe InDesign CS4
  • Adobe Illustrator CS4
  • Adobe Photoshop CS4
  • Adobe Acrobat PDF
  • QuarkXpress

Additional Applications
We can accept the following application files if they are created in the proper format for the intended printing process.
  • Microsoft Publisher
  • Microsoft Word (digital printing only)
Accepted Media (Macintosh and PC)
Email, FTP, CD, DVD, USB removable drive. Please compress all your artwork into a single file (.zip or .sit) before sending it.
Collect for Output
Put all the necessary files into one folder for output. Be sure to include all fonts, images and artwork. Do not use special characters (i.e. @!#%) or extremely long file names.
Document Size
Your document's page size should be set to the final trim size of your printed piece. For example, if your single sheet is trimmed to 8.5" x 11" then your document size should be set to 8.5" x 11".
Bleeds
If your layout is designed to include an image, graphic or text that bleeds off the edge of the piece, remember to leave 1/8 inch (.125") for any image, graphic or color that bleeds off the edge. Do not change the size of the document, just drag the text/graphic box over the edge of the document.
Images and Resolution
All images must be in CMYK (not RGB, index, or bitmap) color mode. Images must be saved in either TIFF or EPS format (do not use JPEG, GIF, BMP or any other formats). All images/pictures should have a minimum image resolution of 300 dpi. Bitmap files should have a minimum resolution of 600 dpi.
EPS Graphics
(vector based)
Convert all of your typesetting to paths (or outlines) when saving EPS graphics from Illustrator. This will minimize potential font problems during the processing of your file.
Linked Images
When sending native application files, provide all external image files. Be sure to update your links in the layout files whenever you alter any of the original images. Many programs, such as QuarkXpress, have a feature called "Collect for Output" which can help you gather your fonts and images.
Fonts
Remember to include all the fonts used in your document. This includes both the Screen and Printer files for PostScript fonts. Also remember to include any fonts used in any linked EPS files. DO NOT use the 'type styles' provided by your layout application (such as 'Bold', 'Italic', 'Outline', etc.) Use the specific font to accomplish your desired 'type style'.
Layout/Supplied Printout
Please include a 100% original sized printout with your file. You may supply us a PDF composite with your native file(s). This allows us to compare your printout to your artwork after we have preflighted it.